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Solution 2 of 6

Protect What Matters

Decide which identities, data and systems matter most, protect them with controls built for the job, and test that those controls hold.

  1. 01Identify
  2. 02Design
  3. 03Validate

Talk to an ExpertSee the questions we answer ↓

  • 79%of ransomware attacks started with an identity-based approach, in a survey of 2,158 victims in 17 countries.Sophos State of Ransomware 2026
  • 97%of victims whose root cause was compromised credentials had some form of MFA turned on at the time.Sophos State of Ransomware 2026
  • 11%of intrusions began with voice phishing, the second most common way in. Email phishing was 6%.Mandiant M-Trends 2026
  • $8Maverage cost of a data breach in the Middle East, against $4.99M globally.IBM Cost of a Data Breach 2026

The problem

MFA turned on does not mean identity is protected.

In Sophos’s 2026 survey of ransomware victims, 79% of attacks started with an identity-based approach. Of the victims whose root cause was compromised credentials, 97% had some form of MFA turned on at the time. Mandiant’s 2026 casework shows one way around it: voice phishing rose to 11% of intrusions, second only to exploits.

MFA comes in different strengths. CISA ranks SMS and voice codes weakest, and says app codes can still be typed into a fake login page. It calls FIDO/WebAuthn the only widely available phishing-resistant option. Coverage has gaps too. Sophos found SaaS accounts often had MFA, while VPNs, firewall admin consoles and legacy apps often did not. Verizon found only 23% of third parties fully fixed missing or weak MFA on cloud accounts.

Attackers go where the sign-in is weakest, so controls need testing against the routes in use today.

Identity and MFA gaps in Sophos cases

  • 661Cases in the Sophos Active Adversary ReportIncident response and managed detection cases
  • 67%Root causes that were identity-relatedShare of those cases
  • 59%Cases where MFA was missing where it matteredShare of those cases

This is not a strict funnel. Both percentages are shares of the same 661 cases, and Sophos does not say how they overlap. As cited in Sophos’s State of Ransomware 2026.

  • 22% 13%Breaches that began with credential abuse2025 report to 2026 report
  • 30% 48%Breaches with third-party involvement2025 report to 2026 report

What you hold

What you can use the week we finish.

Identity and access planSample, illustrative data
Account groupAccountsSign-in todaySign-in target
Domain admins14Push approvalHardware key
Cloud admins22Code by textHardware key
Finance users86Code appCode app
Service accounts240No expiryRotated, owned
Partner access31Shared loginsNamed, reviewed
Leadership summarySample, illustrative data
Critical systems with a tested route
5 of 5from 1 of 5
Open gaps on those routes
1from 6
Admin accounts on strong sign-in
100%from 0%

Protection priorities

The identities, data and systems that matter most, and the routes to each.

Who uses itCISO, CIO, risk committee

Control design

The controls to build, in order, with owners, effort and the gap each one closes.

Who uses itArchitects, engineering leads

Identity and access plan

Who gets what access, which accounts get the strongest sign-in first, and how access is reviewed.

Who uses itIT and identity owners

Test report and retest

What we tried, what worked, what we could not test, and proof that fixes held.

Who uses itSecurity operations, application owners

Leadership summary

A one-page view of what is protected, what was tested, and what is still open.

Who uses itCFO, board

Where this starts

Start with the question you are stuck on.

Choose a question4 questions · select any

Where we would start
We list the admin, service and partner accounts that reach critical systems, then check how each one signs in and what it can do.
Who works on it
Identity and access specialists, led by a senior consultant.
What you hold at the end
A ranked list of accounts to harden first, and a plan to move them to phishing-resistant sign-in.
Talk to an Expert →

How it works

How the work runs, step by step.

Protection prioritiesSample, illustrative data
5systems that matter most
14routes to them
6routes with a gap
SystemWho can reach itRoutesGaps
Payments platformAdmins, 2 partners, 1 service account42 gaps
Customer databaseDBAs, support tier 2, BI tool31 gap
Source codeEngineers, build server32 gaps
Identity providerHelp desk, admins21 gap
Finance ledgerFinance team, auditors2No gaps

We agree what would hurt most to lose: the identities, data, applications and systems the business runs on. Then we map who and what can reach each one today, including admins, service accounts, partners and cloud roles, and which controls already stand in the way.

We work from
Business priorities, identity and access records, cloud and application inventories, data locations, existing control evidence.
You get
A short list of what matters most, with the routes to each one and the gaps on those routes.

A different way to look

The same controls, two ways to judge them.

Control checklistSample, illustrative data
  • MFA enabledAll users
  • Annual penetration testLast year
  • Encryption at restMost systems
  • Admin access reviewedQuarterly
  • Phishing training done92%
  • Cloud rules reviewedYearly

6 of 6 controls on. Nothing says whether they hold.

A control checklist
Unit of work
A control that is switched on
How it is judged
Present or absent
Where it looks
The systems that are in scope
What gets reported
Percent of accounts or systems covered
Tested protectionSample, illustrative data
  • Phish an admin, push approvalFailed, fixed, retested
  • Help-desk reset by phoneHeld
  • Partner VPN to financeHeld
  • Stolen cloud key to storageFailed, fixed, retested
  • Legacy app loginNot testable, scoped out

Three routes tried the way an attacker would. Two failed and were fixed.

Tested protection
Unit of work
A route to a critical asset, with the control on it
How it is judged
Tried against a realistic attack, then retested
Where it looks
The weakest sign-in on the route, including admin, partner and legacy
What gets reported
What was attempted, what held, what failed and when it was fixed

What leadership hears

We have MFA and a pen test from last year.→Admin sign-in is phishing-resistant. We tried the help desk reset and it held.
The leadership examples are illustrative, not data.

Common mistakes

Beliefs worth dropping.

97%of victims with a compromised-credential root cause had some MFA on

“We have MFA, so identity is covered.”

MFA is a family of methods, not one control. Codes and push approvals can be phished or worn down, and some systems have none. Sophos’s 2026 survey found MFA on in nearly every compromised-credential case. Strength and coverage decide the result, so test both.

1 year+between tests is not unusual (NCSC)

“We passed our penetration test, so we are secure.”

The UK NCSC says a test can only show that systems are free of known issues on the day. It is a check on your own processes, not a primary way to find vulnerabilities. Treat a pass as a dated result, and test again after major change.

11%of Mandiant 2026 intrusions began with voice phishing; email phishing was 6%

“Phishing is an email problem.”

Phone and text now matter as much as email. Mandiant saw voice phishing become the second most common way in, and says interactive social engineering often gets past traditional MFA. In Verizon’s simulations, voice and text had a median click rate 40% higher than email.

Regional view

What it costs in the Middle East.

IBM’s 2026 study put the average breach in the Middle East at $8 million, against $4.99 million globally. For the region, IBM named mismanaged secrets and keys, and excessive privileges with poor role management, among the leading cost drivers. It named encryption among the factors that lower cost. Only 35% of breached Middle East organizations had encrypted sensitive data both at rest and in transit. UAE Federal Decree-Law No. 45 of 2021 sets general duties for organizations to secure the personal data they hold.

  • Phishing, 18% of incidents
    $10.41M
  • Supply chain compromise, 16%
    $8.45M
  • Social engineering, 16%
    $7.32M

Average cost of a data breach by first attack vector, Middle East, 2026. IBM. The share of incidents is in each label.

Standards we work from

  • NIST SP 800-207, Zero Trust ArchitectureOur common language for zero trust: no implicit trust, and a separate check of each user and device before access.
  • NIST Cybersecurity Framework 2.0We map controls to Protect: identity and access (PR.AA), data security (PR.DS), platform security (PR.PS) and infrastructure resilience (PR.IR).
  • OWASP Top 10:2025The application risk list we test against. Broken access control is first, security misconfiguration second.

Using a standard as a common language is not certification or endorsement.

Where our specialists come in

Specialist work, placed along the lifecycle.

Your problem decides which of these we use. You do not have to pick.

  1. Govern
  2. Identify
  3. Protect
  4. Detect
  5. Respond
  6. Recover
  7. Comply
  8. Evolve

Identify

Know your exposure

  • Identity Security Posture Management (ISPM)

Protect

Build the right controls

  • OT/ICS & IoT Security
  • Cloud Security
  • Identity & Access Security
  • Application Security
  • Data Security
  • Security Architecture
  • Penetration Testing & Red Teaming
  • Security Engineering
  • Phishing Operations
  • Identity Security as a Service
  • Key Management as a Service
  • Data Security as a Service
  • Firewall Professional Services

Read first

What our practitioners have written on this.

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Questions

What people ask before they start.

Is zero trust a product we can buy?

No. NIST SP 800-207 describes zero trust as a set of principles: no implicit trust based on location or ownership, and a separate check of each user and device before a session starts. Products can help. The design decides the result.

Where does the work start?

With what would hurt most to lose. We agree that list with you, map who and what can reach each item, and fix the weakest route first. We do not start with a full control review.

What is the difference between a penetration test and a red team exercise?

A penetration test checks agreed systems for weaknesses. A red team exercise tests a realistic attack against your people, processes and detection, usually with a narrower goal. We agree which one fits your question before we scope.

Do we need to buy new tools?

Not as a starting condition. We work with the tools you run where we can. If a gap needs a new tool, we say so and agree it with you first.

Will testing disrupt our operations?

We agree scope, timing and stop rules in writing before anything starts, and name a contact on your side. Systems that cannot tolerate live testing are tested in a copy, or reviewed by walkthrough.

Sources and notes
  1. Sophos, The State of Ransomware 2026
  2. Google Cloud / Mandiant, M-Trends 2026
  3. IBM Newsroom Middle East, 2026 Cost of a Data Breach findings for the Middle East
  4. IBM, Cost of a Data Breach Report 2026
  5. Verizon, 2026 Data Breach Investigations Report: Executive Summary
  6. Verizon, 2025 Data Breach Investigations Report: news release
  7. Verizon, 2025 DBIR Executive Summary
  8. CISA, Implementing Phishing-Resistant MFA (fact sheet)
  9. UK NCSC, Penetration testing guidance
  10. NIST, SP 800-207 Zero Trust Architecture
  11. NIST, Cybersecurity Framework 2.0 (CSWP 29)
  12. OWASP, Top 10:2025
  13. UAE Government portal, Data protection laws